Age Verification
It is prohibited to sell electronic cigarettes or any other vapour product containing or capable of delivering nicotine to all individuals under the age of 18. To place an order with Ninja Vapes, you must be at least 18 years old.
How Ninja Vapes Verify Your Age?
We use 1account for age verification. It’s a trusted third-party system used across the vaping industry. To ensure that you are 18 or older, the system performs independent checks using the most credible data sources available. These checks might include your credit history, cell phone number, the UK electoral roll, and/or the UK birth register. The system runs as few checks as needed. In most cases, your age is verified instantly, and your Vape UK order is shipped without delay.
At the CheckOut Page
Ninja Vapes will ask for your full name, billing address, and birthdate when you register for an account or place an order. Make sure you enter this information exactly as it appears on your passport, driving license, the UK electoral roll, or your credit card records. We use these data to check that you are at least 18 years old before we may send any items. If the information provided is inaccurate, your order may be delayed.
After You fill in the Checkout Page
Scenario 1: Age Verification done Automatically
If it’s your first order with Ninja Vapes, or you are using a different email address than the one associated with your account, you will get a pop-up modal after you confirm your order. Your age will be automatically verified against the data you gave us at the time of checkout.
Scenario 2: 1account needs additional details to verify your age
In some cases, such as a recent change of address, incorrect address formatting, a name change, or using a nickname—1account may not be able to verify your age. If this happens, we will request that you provide an official document for identification, such as a UK driving license or passport.
In such a case, you must validate it by providing papers. You can submit any of the following documents:
- Citizen card
- Driving license
- Passport
- National ID card
Scenario 3: If you still not able to verify your age even after uploading documents
If 1account still can’t verify your age, we’ll ask you to email us a clear photo of a valid ID (like a UK driving licence or passport), along with a selfie, to info@ninja-vapes.co.uk Make sure to include the order number in the message. One of our staff members will confirm your identification and get back to you. This often takes a couple of hours during working hours. It may take longer in the evening or on weekends, so we appreciate your patience.
If we are still unable to validate your age, we will cancel your order and issue a full refund.
Please keep in mind that this process may cause your purchase to be delayed, and we’re not responsible for any delays caused.